Shipping Policy for Pronto Electronic Displays LLC, d/b/a Pronto LED Displays
Order Processing Hours
Monday through Friday, 7:00 AM to 3:30 PM PST
Orders placed after closing will be processed the next business day.
We observe all U.S. national holidays.
Shipping Costs
All of our products have free shipping.
Shipping Regions
We ship to the United States, including all 50 states and Washington, DC.
Shipping Speed
Orders are shipped within 1-2 business days and arrive within 3-5 business days.​
​
Carrier Information
We use FedEx 2-day flat rate shipping.
Shipment Tracking
You will be provided with tracking information from FedEx upon shipment.
Shipping for Refunded or Warranty Repair Returns
We pay shipping costs for items you wish to return for a refund or warranty repair. For more details see our Return Policy page.
Policy Updates
Shipping terms may be updated to reflect changes in carrier options, shipping regions, or fulfillment workflows. The Effective Date and Revision Level at the bottom of this page will be updated accordingly. For material changes- such as new shipping delivery times —we may notify users via banners, checkout prompts, or direct outreach.
Contact for more information
Please reach out to us on our Contact Us page for any questions you may have concerning our Shipping Policy, or send us an email at: support@prontodisplays.com
Effective Date: August 19 2025
Doc.# 1050-OPS-SHIPPING-REV01